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1. HOW TO CONTACT YOU?Ans : Can reach us via Phone, Chat, Mail and walk-in to our office to meet our experts.
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2. WHAT TYPES OF PROPERTIES DO YOU MANAGE?Ans : Independents houses, Apartments, Plots are the specialized properties that are managed by us.
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3. WHAT AREAS OF CHENNAI DO YOU COVER?Ans : We span the entire Chennai and developing outskirts of the city. For more details regarding the specific location, kindly contact our property expert.
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4. WHY SHOULD I HIRE YOU AND NOT RENT/MANAGE THE PROPERTY MYSELF?Ans : As a property expert we understand your property and manage it both during occupancy/unoocupancy. The rental valuation, collection, post tenant vacating works all would by handled by our team. Upon hiring us you feel the peace of mind with your property and rent assured.
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5. HOW LONG WILL IT TAKE TO RENT MY PROPERTY?Ans : It depends upon the property location, amenities, rental trend of location all of which would be shared by assessing your property along with the timeline.
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6. WHAT IS THE RENTAL PROCESS?Ans : Post advertising a property, any leads that we receive would be updated with the owner. The leads would be arranged for property visit on priority basis and our team would get into negotiation for closing the best deal for the owner. If tenant is upto finalizing, BGV would be done from our end and the same would be shared to the owner. After confirmation from owner the agreement between owner and tenant would be finalized.
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7. WHAT ARE YOUR PROPERTY MANAGEMENT SERVICES OTHER THAN RENTAL?Ans : Interiors & Renovations Land buying & selling Facility management
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8. HOW SOON CAN YOU RENT MY PROPERTY?Ans : Refer Q.5
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9. WHAT DO I DO TO SPEED UP THE PROCESS?Ans ;Refer Q.1,2,3,4,5,6,7,8
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10. WHEN DO I RECEIVE MY MONTHLY RENTAL PAYMENT & STATEMENT?Ans : The tenant of a property will be transferring the rent on or before 5th of month to the respective owner and statements will be sent to your registered e-mail id by 10th.
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11. WHAT ARE THE OPTIONS TO RECEIVE MY FUNDS?Ans : Bank transfer (NEFT or IMPS) and cash deposit to your account is the option that we opt.
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12. HOW MUCH WILL MY HOME RENT FOR?Ans : Based on the property inspection, we would share a report for the rental assessment for your property.
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13. WHAT CAN I DO TO GET MY HOME RENTED FASTER?Ans: Refer Q.11,12
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14. WHAT WILL YOU DO TO RENT MY PROPERTY?Ans : We post ads in major property rental classifieds, FB ad, SITRIL website, referral with exiting client and tenants, social media posts, TOLET, connect with local brokers for better reach.
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15. WHERE DO YOU ADVERTISE PROPERTIES?Ans : Housing.com, magicbricks.com, 99acres.acom, quikr.com, sitril.in, facebook, instagram, youtube, TOLET board.
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16. WHAT RIGHTS DO I HAVE IN REGARD TO TENANT SELECTION AND QUALITY?Ans : The details of tenant will be shared before finalizing and you can confirm for the next step of proceedings
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17. DOES THE TENANT HAVE MY CONTACT DETAILS?Ans : Yes, but we strongly insist tenants that SITRIL is the FPOC for anything related to the property.
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18. HOW DO YOU HANDLE LEASE CONTRACTS AND DO I NEED TO GET INVOLVED?Ans : We draft the lease agreements by our legal team and it would be shared to you & tenant for confirmation.
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19. WHAT HAPPENS IF THE TENANT DOES NOT PAY THEIR RENT?Ans : Our team follows up with them for collection of rent and deposits in your account, if repeated defaulter, notice will be provided for vacating the property.
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20. WHO PAYS FOR PROPERTY REPAIRS?Ans : Based on the nature of repair, our team assesses it and shares the estimate whether the charges had to borne by tenant or owner.
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21. DO YOU USE THE CHEAPEST CONTRACTORS AVAILABLE?Ans : We have the market best workers in all segments and do not work with cheap labours.
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22. WHAT SHOULD I EXPECT REGARDING YEARLY MAINTENANCE COSTS?Ans : During the first assessment our expert team would share the estimate for all required works and recurring works. Based on the maintenance of occupied or unoccupied property we do scheduled inspections and reports would be shared, where if any recurring repairs had to be done can be completed. Yearly maintenance would not be a big load on completing the scheduled works on a timely basis.
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23. HOW DO YOU HANDLE PREVENTATIVE MAINTENANCE & PROPERTY UPKEEP?Ans : We do visit the property on a regular basis and ensure that the property is in a livable state.
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24. HOW DO I KNOW YOUR COMPANY WILL NOT AUTHORIZE POINTLESS OR COSTLY REPAIRS WITHOUT APPROVAL?Ans : Any repair or work planned to be carried out will be shared to you for approval, post your confirmation the work would be started.
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25. HOW DO YOU HANDLE MAINTENANCE REQUESTS?Ans : We have our expert technical team to carry out all the maintenance activities.
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26. DO YOU WORK WITH HOME INSURANCE COMPANIES?Ans : Yes, we do have.
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27. I’M BASED OUT OF CHENNAI OR THE COUNTRY; CAN YOU START RIGHT AWAY?Ans : Yes, you can write to us.
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28. IS IT BETTER TO RENT MY HOME FURNISHED OR UNFURNISHED?Ans : Depending upon the locality the property's furnishing status and renting feasibility changes. Our property experts can advise you on such case after assessing your property.
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29. MY PROPERTY HAS DONE WELL AS A RENTAL. CAN I QUICKLY TURN IT INTO A SALE?Ans : The market value for your property has to be valued for selling. Reach us and we would assist you.
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30. COULD YOU ASSIST ME IN SELLING MY PROPERTY?Ans : Yes , we definitely do.
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31. WHAT EXPERIENCE AND CREDENTIALS DO YOU HAVE?Ans : We are industry pioneers for more than 10 years.
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